CVE-2024-57728 · netVigilance record NV26-0097
SimpleHelp Path Traversal
past due ransomware
What to do
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
CISA deadline 2026-05-08 · passed 4 months ago · applies to US federal civilian agencies; used elsewhere as a reference SLA
What happened
SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Who is affected
SimpleHelp SimpleHelp. Affected version ranges are listed in the vendor advisory and the NVD entry linked under Sources.
Weakness class: CWE-22.
Timeline
- Added to CISA KEVExploitation in the wild confirmed by CISA
- CISA remediation deadlinepassed 4 months ago
Sources
- NVD entry for CVE-2024-57728 nvd.nist.gov/vuln/detail/CVE-2024-57728
- CISA Known Exploited Vulnerabilities catalog www.cisa.gov/known-exploited-vulnerabilities-catalog
- simple-help.com simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
- nvd.nist.gov nvd.nist.gov/vuln/detail/CVE-2024-57728