CVE-2024-57726 · netVigilance record NV26-0096
SimpleHelp Missing Authorization
past due ransomware
What to do
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
CISA deadline 2026-05-08 · passed 4 months ago · applies to US federal civilian agencies; used elsewhere as a reference SLA
What happened
SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
Who is affected
SimpleHelp SimpleHelp. Affected version ranges are listed in the vendor advisory and the NVD entry linked under Sources.
Weakness class: CWE-862.
Timeline
- Added to CISA KEVExploitation in the wild confirmed by CISA
- CISA remediation deadlinepassed 4 months ago
Sources
- NVD entry for CVE-2024-57726 nvd.nist.gov/vuln/detail/CVE-2024-57726
- CISA Known Exploited Vulnerabilities catalog www.cisa.gov/known-exploited-vulnerabilities-catalog
- simple-help.com simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
- nvd.nist.gov nvd.nist.gov/vuln/detail/CVE-2024-57726